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Important Information

Change your upcoming stay dates

We acknowledge the uncertainty surrounding the COVID-19 Pandemic. The health and safety of all our guests are of utmost importance to us. We have therefore adjusted our cancellation policies in order to accommodate your travel plans as much as possible.

We understand that you may be doubting your upcoming stay because of the uncertainty surrounding travel at the moment.

For bookings made between [DATE] of [MONTH] and onward we now offer a flexible policy which makes it possible for you to change your future stay dates to any date in 2020 without additional charge. 

*This change in policy is only applicable for bookings made directly via our website. 
*For bookings made via (online) travel agents, it is recommended to check directly with the company you booked through to understand what their policies are.
 
 

Changing your stay dates? Great!

  • Change your dates without penalty

  • Additionally, if you change your stay dates to anytime between [DATE] of [MONTH] and [DATE] of [MONTH], you will receive [INSERT VALUE].

Need help making these changes?

Contact our reservations department:

Mon-Sun  9:00 am - 5:00 pm
Mail: [EMAIL ADDRESS]
Phone:[PHONE NUMBER]
 

Wish to cancel your upcoming stay instead?

If you are certain that you will not be traveling anymore for the coming months, we offer a flexible cancellation policy allowing you to cancel without a penalty if your booking was made after [DATE] of [MONTH] and if your stay is scheduled between [DATE] of [MONTH] and [DATE] of [MONTH]. 

If you are uncertain that you will or will not be traveling, we also offer the opportunity to cancel your stay up to [#] days before your stay without penalty if your booking was made after [DATE] of [MONTH] and if your stay is scheduled between [DATE] of [MONTH] and [DATE] of [MONTH].

Non-refundable bookings that are canceled will receive credit towards their future stay which can be applied for stays between [DATE] of [MONTH] and [DATE] of [MONTH].
 

*This change in policy is only applicable for bookings made directly via our website. 
*For bookings made via (online) travel agents, it is recommended to check directly with the company you booked through to understand what their policies are.

 



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